Refund policy

At Jaii Jewels, we take pride in offering high-quality hair products that meet our standards of beauty and excellence. Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds on any purchases.

Please review your order carefully before completing your purchase. We strongly encourage you to ask any questions you may have about a product before placing your order.

Exceptions will only be made in the rare case of a proven defect or error on our part. If you believe your order qualifies for an exception, please contact us within 3 business days of receiving your order with detailed photos and a description of the issue at Jaiijewelshair@gmail.com.

By purchasing from Jaii Jewels, you agree to this No Refund Policy.

Thank you for shopping with us and supporting our brand.

— Jaii Jewels Hair Company

WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. WE DO NOT SHIP T0 P.O BOXES. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.